PARTS DELIVERY SERVICE

Stowers Machinery uses its system of overnight shuttle trucks and a network of parts drop boxes to provide you the convenience of parts delivery throughout our service area. Read more to learn how parts delivery from Stowers can save you time and keep your projects on schedule.

HOW CAN OUR SHUTTLE NETWORK SAVE YOU TIME?

Our trucks move parts between our stores on most weeknights to enable us to serve you better. Along each of the parts shuttle routes, we’ve placed locked drop boxes within a few minutes’ drive of the primary route. When you want to save time by having parts delivered to a location near you instead of picking them up at our store, ask your Stowers parts counter sales representative to deliver your parts to one of our convenient drop box locations. We can give you instructions about how to access the locked box to retrieve your parts.

WHAT CAN BE DELIVERED TO A DROP BOX?

Deliveries to drop boxes are subject to the following guidelines:
· Size: Items must fit within the dimensions of the drop box. (Box sizes vary by location.)
· Weight: Each package must weigh 50 pounds or less to ensure the safety of our delivery drivers.
· Batteries: Not accepted batteries of any size will not be delivered to drop boxes.
· Oils and Coolants: Limited to what fits in the drop box. A maximum of 2 pails or 2 cases may be delivered.

If you’re unsure whether your order qualifies for drop box delivery, please contact your Stowers parts counter sales representative for assistance.

LOSS OR DAMAGE TO ITEMS LEFT IN DROP BOXES

Our parts delivery service is offered strictly as a convenience to our customers. Stowers Machinery is not responsible for any loss of, or damage to, any items after they are delivered to a drop box location.

MINIMUM ORDER REQUIREMENTS FOR USING A DROP BOX

There is no minimum size order required to have your parts delivered to you using one of our parts drop boxes.

SENDING ITEMS TO STOWERS

From time to time, you may need to send items to Stowers. Using our drop box network, we may be able to make that process convenient for you as well. If you need to send worn cores, oil samples, or parts returns to one of our stores, you may be able to place them in a drop box to be picked up by our parts shuttle driver. You will not be charged a pick-up fee for sending items to one of our stores by placing it in one of our drop boxes. Ask your Stowers parts counter sales representative to help you determine whether your item is eligible for pickup at one of our drop boxes.

DELIVERY FEES

A delivery fee of $45 per drop applies to all orders placed in a drop box during the same delivery. This fee covers transport from our store to the drop box only. Additional freight or handling charges for shipments from the source to our store will appear as separate line items on your invoice.

PAYING FOR PARTS DELIVERED TO A DROP BOX

Our parts shuttle drivers do not carry cash and cannot accept payments. Please arrange for payment of your parts order with your Stowers parts counter sales representative when placing your order.

WANT TO LEARN MORE?

Contact your Stowers product support sales representative or parts counter sales representative to learn more about our parts shuttle network or about having your parts delivered using our network of drop boxes.