Power Train — Engine
The Cat® C32 engine with ACERT™ Technology is built for power, reliability and efficiency for superior performance in the toughest applications.
Cat® C32 engine with ACERT™ Technology
With the C32 engine, Caterpillar optimizes engine performance while meeting U.S. EPA Tier 2 and European Union Stage II regulations. ACERT™ Technology reduces emissions during the combustion process by using advanced technology in the air and fuel systems, in conjunction with integrated electronics. Caterpillar meets emission regulations at the combustion source, rather than recycling exhaust.Engine Design
The Cat C32 engine uses ACERT Technology and iron-specific features to deliver strong performance and long-term durability.EPA Compliant
The C32 engine is compliant with U.S. EPA Tier 2 and European Union Stage II emissions regulations, reducing NOx 27.5 percent from 4.8 g/bhp-hr to 3.0 g/bhp-hr over the 3508B.Altitude Compensation
Electronic engine control automatically compensates for load demand, high-altitude conditions and cold starting.Single-Piece Piston Design
New single-piece forged steel pistons with integrated forged steel skirt are more robust to withstand high engine heat and pressure, and enable enhanced combustion efficiency, improved fuel efficiency and lower emissions. Corrosion-resistant, stainless steel top ring reduces ring, groove and liner wear for greater reliability and longer life.MEUI Fuel System
Fuel delivery, provided by the MEUI mechanically actuated electronic unit injection system, involves a high degree of precision. Precisely shaping the combustion cycle lowers combustion chamber temperatures, generating fewer emissions and optimizing fuel combustion. The system senses operating conditions and regulates fuel delivery for optimum fuel efficiency, improved response times, lower emissions and less smoke.Electronic Control Module (ECM)
ECM uses advanced engine management software to monitor, control and protect the engine using self-diagnosing electronic sensors. The computerized system senses operating conditions and power requirements and adjusts the engine for peak performance and the most efficient operation at all times.Advanced Diesel Engine Management A4 Engine Controller
The ADEM™ A4 electronic control module delivers optimum fuel performance. The engine management system provides flexible fuel mapping, allowing the engine to respond quickly to varying application needs. It tracks engine and machine conditions while keeping the engine operating at peak efficiency.Oil Renewal System (optional)
The oil renewal system meters and injects used engine oil from the crankcase to the engine's fuel return line, extending oil change intervals and increasing machine availability and productivity.
Power Train — Transmission
Cat power train delivers more power to the ground for greater productivity and lower operating costs.
Mechanical Power Train
The Cat mechanical drive power train and power shift transmission provides unmatched operating efficiency and control on steep grades, in poor underfoot conditions, and on haul roads with high rolling resistance.Transmission
Pairing the Caterpillar seven-speed planetary power shift transmission with the C32 diesel engine with ACERT Technology delivers constant power over a wide range of operating speeds.• Long Life
A dedicated oil tank and circuit provides cooler, cleaner oil for maximum performance and longer component life.• Transmission Chassis Control (TCC)
TCC uses electronically transferred engine rpm data to execute shifts at preset points for optimum performance, efficiency and clutch life.Lock-Up Torque Converter
Combines maximum rimpull and cushioned shifting of torque converter drive with the efficiency and performance of direct drive. The lock-up torque converter engages at approximately 8 km/h (5 mph), delivering more power to the wheels.• Lock-Up Clutch
Quickly releases and re-engages to reduce power train torque loads for smoother shifting, long life and a more comfortable ride.• ECPC (Electronic Clutch Pressure Control) System
ECPC modulates clutch engagement individually, allowing for smoother speed and directional shifts. ECPC provides controls for both the torque converter lock-up clutch and the transmission clutches that are tailored to each particular upshift or downshift. This provides the operator a superior ride and reduced fatigue.Final Drives
Cat final drives work as a system with the planetary power shift transmission to deliver maximum power to the ground. Built to withstand the forces of high torque and impact loads, double reduction final drives provide high torque multiplication to further reduce drive train stress.• Steering System
Hydraulic steering control system is designed for exceptional smoothness and precise control. A separate circuit prevents cross contamination for long life.• Battery Powered Supplemental Steering
Supplemental steering system uses pressure accumulators and allows up to three 90 degree turns in case of engine failure.• Wheels and Rims
Cast rear wheels and Cat center-mount rims are mounted using studs and nuts to minimize maintenance and maximize durability.
Rugged Cat structures are the backbone of the 777F off-highway truck’s durability.
The 777F frame uses a box-section design, incorporating two forgings and 19 castings in high-stress areas with deep penetrating and continuous wrap-around welds to resist damage from twisting loads without adding extra weight.• Steel Structures
Mild steel used throughout the frame provides flexibility, durability and resistance to impact loads, even in cold climates, and allows for easy field repairs.• Castings
Castings have large radii with internal reinforcing ribs to dissipate stress in areas of high stress concentration. Castings move welds to lower stress areas for greater frame life.Integral Four-Post ROPS Cab
Resiliently mounted to the main frame with all-new cab mounts that reduce vibration and sound, the integral ROPS is designed as an extension of the truck frame. The ROPS/FOPS structure provides “five-sided protection” for the operator.Suspension System
Designed to dissipate haul-road and loading impacts for longer frame life and a more comfortable ride.• Cylinders
Four independent self-contained, oil pneumatic, variable-rebound suspension cylinders are designed to absorb shocks in the most severe applications.• Durable Design
Rugged cylinders use a large diameter bore and low pressure nitrogen/oil design for long life with minimal maintenance.– Front
Front cylinders with preset caster and camber are mounted to the frame and serve as steering kingpins for a tight turning radius with excellent maneuverability and low maintenance.– Rear
Rear cylinders allow axle oscillation and absorb bending and twisting stresses caused by uneven and rough haul roads rather than transmitting them to the frame.Technology Enhanced
Caterpillar structures are tested using System Structural Analysis (SSA) to dynamically simulate operations in field environments and identify potential structural improvements in high stress areas. With analysis of machine structures and variables, such as haul road and payload, structural improvements were made to the frame to accommodate the new cab, platform, engine and radiator.Quality Control
A Coordinate Measuring Machine (CMM) is used to inspect truck frames for consistency in the manufacturing process. Easy rebuild ability is thereby achieved by ensuring the frames are within tolerance, removing the need to alter down-stream parts.
Engine — Power Train Integration
This system electronically combines critical power train components to work together more intelligently to optimize overall truck performance.
Cat Data Link
Electronically integrates machine computer systems to optimize overall power train performance, increase reliability and component life, and reduce operating costs. All control modules communicate via the Cat Data Link and work together as an integrated system to maximize production efficiency and extend component life.Transmission Chassis Control (TCC)
TCC uses electronically transferred engine rpm data to execute shifts at preset points for optimum performance, efficiency and clutch life.Electronic Technician (Cat ET)
Cat ET service tool provides service technicians with easy access to stored diagnostic data through the Cat Data Link to simplify problem diagnosis and increase machine availability.Controlled Throttle Shifting
Regulates engine rpm during shifting to reduce power train stress and clutch wear by controlling engine speed, torque converter lock-up, and transmission clutch engagement for smoother shifts and longer component life.Directional Shift Management
Regulates engine speed during directional shifts to prevent damage caused by high-speed directional changes.Neutral Coast Inhibitor
Prevents the transmission from shifting to neutral at speeds above 6.5 km/h (4 mph), protecting the transmission from operating with insufficient lubrication.Body-up Shift Limiter
Prevents the transmission from shifting above a pre-programmed gear without the body being fully lowered. This function is programmable via Cat Electronic Technician (Cat ET) and Messenger or Advisor.Body-up Reverse Neutralizer
Automatically shifts the transmission to neutral if the hoist lever is activated while the transmission is shifted in reverse.Overspeed Protection
The transmission control electronically senses engine conditions and automatically up-shifts one gear to prevent overspeeding. If overspeeding occurs in the top gear, the lock-up clutch is disengaged, and the brakes are applied.Programmable Top Gear
Transmission top gear maximum can be set using Cat Messenger, VIMS Advisor or the Cat ET service tool to help the operator maintain speed limits.Anti-Hunt Function
This function minimizes shifting by not allowing the transmission to up or down shift immediately after a shift has occurred. This prevents gear hunting when operating near a shift point and minimizes transmission shifting for increased component life.Downshift Inhibitor
Prevents engine overspeeding by keeping the transmission from downshifting until engine speed reaches the downshift point.ECPC Control
Both the torque converter lock-up clutch and the transmission clutches now have software-control for clutch fill and slip characteristics to provide superior smooth shifting.Economy Shift Mode
Modifies engine maps for greater fuel economy.Reverse Shift Inhibitor
Protects the engine from abrupt directional changes by slowing down the engine before shifting the transmission into reverse.Cat Messenger
Critical data from the engine and transmission, including transmission shifting, engine speed and fuel consumption, provides service technicians with enhanced diagnostic capability, through Cat Messenger, to reduce downtime and operating costs.Traction Control System (TCS) (optional)
TCS electronically monitors and controls rear wheel slippage for greater traction and enhanced truck performance in poor underfoot conditions.
Reliable braking with superior control gives the operator the confidence to focus on productivity.
Integrated Braking System
The Cat oil-cooled braking system delivers reliable performance and control in the most extreme haul-road conditions. The integrated system combines the service, secondary, parking brake and retarding functions in the same system for optimum braking efficiency.Oil-Cooled Multiple Disc Brakes
Caterpillar hydraulically controlled four-wheel, forced oil-cooled, multiple disc service brakes are continuously cooled for exceptional, non-fade braking and retarding performance.Extended Life Disc Brakes (optional)
Extended life friction material has double the wear life of standard brakes and is twice as resistant to glazing for more consistent braking power with less noise.Brake Design
Cat oil-cooled disc brakes are designed with large discs and plates for reliable, adjustment-free operation and performance. Brakes are completely enclosed and sealed to prevent contamination and reduce maintenance.Long Life
An oil film prevents direct contact between the discs. This design absorbs the braking forces by shearing the oil molecules and carrying heat away to extend brake life.Pistons
The Caterpillar two-piece piston design combines the service, secondary, parking brake and retarding functions in the same system. The primary piston hydraulically actuates both service and retarding functions. The secondary piston is spring-applied and held in the disengaged position by hydraulic pressure. If hydraulic system pressure drops below a specified level, the spring-applied secondary piston automatically applies the brakes.Parking Brake
Oil-cooled, spring-applied, hydraulically released parking brake is applied to the rear wheels for superior parking capability on all grades up to 15 percent.Four Corner Retarding
Four corner retarding with 60/40 percent split (rear/front) in braking effort provides superior control in slippery conditions. Balanced front to rear brake torque provides exceptional braking performance and minimizes wheel lock-up, especially during retarding.Automatic Retarder Control (ARC)
Standard ARC electronically controls braking on grade to maintain engine at approximately 1,900 rpm (adjustable from 1,850-1,950 rpm in increments of 10). ARC is deactivated when the operator applies the brakes or throttle.• Faster Speeds
ARC allows the operator to maintain optimum engine speeds for up to 15 percent faster downhill hauls and greater productivity.• Superior Control
Automatic brake modulation offers a smoother ride and better control in slippery conditions, allowing the operator to concentrate on driving.• Ease of Operation
ARC increases operating ease, resulting in greater operator confidence with less fatigue.• Engine Overspeed Protection
Automatically activates ARC when engine speed exceeds factory preset levels, regardless of operator inputs, to avoid potentially damaging engine overspeeds.Traction Control System (TCS) (optional)
Electronically monitors and controls rear wheel slippage for greater traction and enhanced truck performance in poor underfoot conditions. If slippage exceeds a set limit, the oil-cooled disc brakes engage to slow the spinning wheel. Torque is then automatically transferred to the wheel with better traction.Differential Action
Normal differential action provides superior maneuvering and control in slippery conditions.Compression Brake (optional)
Optional Compression Brake is integrated with Automatic Retarder Control (ARC) to provide up to 35 percent higher downhill travel speed and reduce wear on brake components.
Ergonomically designed for operator comfort, superior control and high productivity.
The 777F operator station is ergonomically designed for total machine control in a comfortable, productive and safe environment. All controls, levers, switches and gauges are positioned to maximize productivity and minimize operator fatigue.New ISO Designed Cab Mounts
Integral, sound-suppressed cab is resiliently mounted to the frame to isolate the operator from sound and vibration for a quiet, secure and comfortable ride.Viewing Area
Designed for excellent all-around visibility and clear sight lines to the haul road. The large viewing area, with 100 percent more glass, enables the operator to maneuver with confidence for greater productivity.Air Suspension Seat w/ Three-Point Operator Restraint
Ergonomically designed, fully adjustable air suspension seat with adjustable armrests provides optimal driving comfort. A wide, retractable 3-point seat/shoulder belt provides a secure, comfortable restraint.Hoist Lever
Four-position, low effort electronic hoist control system is positioned next to the gear selector in the right-hand console.Secondary Brake Pedal
Conveniently located on the floor for easy operator control.Steering Column
Comfortable steering wheel with tilt and telescoping function provides a comfortable driving position for all operators.Transmission Console
Ergonomic gear shift lever with backlit gear indicators provides easy operation. The parking brake function is integrated into the gear selector.Trainer Seat
The trainer seat is relocated to the left of the operator, which allows trainer to use same stairway.When not in use, the fold-down trainer seat creates a working surface with cup holder. The seat also folds up, providing more room for the operator. Under seat storage is convenient for stowing a lunch box.Operator Controls
Easy to reach turn signal, high beam, intermittent windshield wiper and windshield washer controls are located on the left side of the steering column, and are designed for optimum efficiency and comfort.Heating/Air Conditioning
Electronically controlled, four-speed fan and 13 vents deliver temperature-controlled air circulation for a comfortable working environment in any climate. Electronic controls reduce maintenance. More robust air compressor offers a 25 percent increase in BTU's, greater durability and longer life.Radio Ready
Cab is prewired with power converter, speakers, wiring harness, antenna and necessities for add-on communication systems.Multiple Power Ports
Power ports are conveniently located in three locations in the cab: one in the right-hand console, two behind the trainer seat, and one in the dash.Truck Production Management System (TPMS) (optional)
TPMS provides valuable payload and cycle time data, which is viewed through Messenger or VIMS Advisor to improve productivity.
Less time spent on maintenance means more time on the haul roads.
Easy access to daily service points simplifies servicing and reduces time spent on regular maintenance procedures. Enhanced serviceability and extended 500-hour service intervals are designed to increase machine availability and productivity. Engine-overhaul costs are also reduced up to 25 percent.Maintenance Platform
Easy stairway access to engine, air filters, steering hydraulic tank and radiator.In-Frame Access
Permits easy access to major components for easy servicing and removal.Ground-Level Access
Allows convenient servicing to tanks, filters, drains, battery disconnect and engine shutdown.Engine Prelube
Engine prelubrication provides engine oil pressure prior to engine cranking. This reduces engine dry and cold start wear, and reduces engine component wear. This system automatically fills engine oil filters and galleries, and ensures components are lubed prior to starting the engine.Fast Fill Service Center (optional)
Wiggins fast fill service center features high-speed fuel and oil exchange and clustered connections for all fluids for fast, accurate servicing and reduced downtime.Oil Renewal System (ORS) (optional)
Extends oil change intervals and reduces waste oil handling by continuously burning oil from the engine oil pan through normal engine operation. New oil is continually added to compensate for oil burned.Scheduled Oil Sampling
S•O•SSM sampling valves speed sampling and analysis reliability.Pressure Test Points
Disconnect valves are conveniently located throughout the hydraulic systems for easy pressure testing. New ECPC transmission provides multiple pressure taps outside the transmission.Air Filters
Radial seal air filters are easy to change, reducing time required for air filter maintenance.Sealed Electrical Connectors
Electrical connectors are sealed to lock out dust and moisture. Harnesses are braided for protection. Wires are color-coded for easy diagnosis and repair.Spin-on Filters
Spin-on filters for fuel and oil systems reduce changing time and help ensure clean, tight seals.On-Board Diagnostic Systems
Messenger continuously checks all critical machine functions and components, and helps locate faults quickly for faster repair. Electronic control system enables quick diagnosis of engine conditions and effective maintenance and repairs using the Electronic Technician (Cat ET) tool.Lincoln’s Centro-Matic Automatic Lubrication (optional)
This advanced lubrication system is available as a factory installed option on the 777F. It includes an electronically controlled pump and adjustable injectors to dispense a precise amount of lubricant to each lubrication point.Clustered Grease Fittings (optional)
Clustered grease fittings save time as all lubrication points are mounted in three main locations.Oil Dipstick
New “rope-type” oil dipstick improves serviceability by allowing easy daily checks.Next Generation Modular Radiator (NGMR)
This cooling system's new modular design permits removal of a single core without removing the entire radiator, reducing downtime and repair costs. The less complex design offers improved reliability and higher efficiency over the two-pass flow core. NGMR also offers wider fin spacing for greater resistance to plugging and more convenient cleaning.QuickEvac™ System
Oil change labor time is reduced by as much as 50 percent with this standard on-board engine oil evacuation and pre-lube system. It speeds the process of evacuating the engine sump and allows for the purging of oil filters prior to removal, minimizing oil spills. QuickEvac system also enhances contamination control by ensuring filtration of new oil on engine refill.Reduced Maintenance Costs/Higher Machine Availability
The C32 engine with ACERT Technology offers 500-hour service intervals under normal conditions. For the 777F, commonly used engine service points have been placed on the right side of the engine. Feedback from engine sensors provides data to the electronic controller. When engine data is out of spec, a warning is sent to the operator.
Information & Monitoring
Vital machine health and payload data keeps the 777F performing at peak production levels.
Critical operating information on the 777F is relayed via the Cat Data Link to five gauges, 18 LED indicator lights, and an LCD digital display.Cat Messenger
Standard on the 777F, Cat Messenger provides real-time machine performance and operating data, and basic trip, maintenance, and diagnostic data using an LCD display. The viewable LCD screen area of the Messenger display is 22.5 mm x 84.6 mm (0.89 in x 3.33 in).Truck Production Management System (TPMS) (optional)
VIMS™ Monitoring System (optional)
TPMS provides valuable payload and cycle time data to improve productivity.
- Uses strut pressure sensors and on-board microprocessor to determine payload weight.
- Delivers consistent, accurate payloads and improves efficiency by minimizing overloading and underloading.
- External lights signal loading tool operator when payload is reached.
- On-board computer stores up to 2,400 cycles for analysis of payload weight, cycle times, distances, and actual cycle dates and times.
- A second gear reweigh takes an additional measurement once the truck has reached second gear for improved accuracy.
- System is accurate within ± 5 percent under normal loading conditions over a normal shift.
- Standard LED lamps replace incandescent lamps on the TPMS, extending lamp life by 25 times.
Caterpillar designed machine monitoring system provides more than 250 machine parameters, critical machine health and payload data in real-time to keep the 777F performing at top production levels.Road Analysis Control (RAC) (optional)
Optional system monitors haul road conditions by measuring frame rack and pitch to improve haul-road maintenance, cycle times, tire life and fuel efficiency.Product Link (optional)
Now available out of the factory, this system streamlines diagnostic efforts, downtime, and maintenance scheduling and costs by providing a two-way communication flow of vital machine data and location information between the dealer and the customer. Product Link provides updates on service meter hours, machine condition, machine location as well as integrated mapping/route planning.MineStar™ Ready
MineStar information management system helps meet the challenges of the mining industry by linking the machines in the field with business and operating systems to ensure peak performance of mining assets at the lowest possible cost. These products deliver customers everything from real-time machine health information to GPS-guided production aids. The 777F is equipped for quick and easy installation of MineStar information management system products.
Truck Body Systems
Cat designed and built for rugged performance and reliability in the toughest hauling applications.
Body Systems Body Selection
Caterpillar offers three specific body systems to help customers obtain the lowest cost-per-ton hauling solution.
- Dual-Slope, Steel Body System
- Dual-Slope, Rubber Body System
Selection of the right body system depends on material and haul road conditions. The better the match of body to application, the greater the efficiency. Cat dealers can help select the right body system for site-specific applications.Body/Chassis Integration
Caterpillar truck body systems are designed and matched with the integrated chassis system for optimum structural reliability, durability and long life.Electronic Hoist Control
Provides the operator with better control of the load when dumping, including over-center load control and modulated control throughout the operating range. The automatic body snubbing feature reduces impact on the frame, hoist cylinders and operator.Fast Hoist Cycle Times
Two-stage hoist cylinders provide fast dump cycle times of 15 seconds for raise and 13 seconds for lower.Body Liners
Two liner options are available to help extend body system life. All steel liner wear surfaces are equipped with 400 BHN steel to handle tough impact loads while resisting abrasion. An optional rubber liner delivers long life in high-wear areas and operator comfort during loading.Body Design
Dual-Slope, Steel Body System
Cat truck body systems are designed for optimal strength, capacity and durability.
- Five-Sided Beams tie in the sidewall and floor junctions adding increased body rigidity and strength.
- Wide Ribs in body floor provide increased durability and impact support.
- Full-Length Stringers create strength and rigidity throughout the bed.
- Box Section Beams offer increased durability in the floor, sidewall, top rail, corner, and cab canopy areas.
Dual-Slope, Rubber Body System
The dual-slope body design with V-shaped floor provides excellent load retention, maintains a low center of gravity, reduces shock loading, and maintains optimum load distribution on steep inclines and in challenging haul road conditions.
- Reinforced, rolled steel top rail increases body strength and protects the body from damage caused by the loading tool or falling material.
- 8 degree “V” reduces shock loading and centers the load.
- 10 degree forward body slope and 18 degree ducktail slope helps retain loads on steep grades.
Target Payload Strategy
The dual-slope body design is also available in a rubber-lined body system configuration. This dual-slope body design provides the same benefits as shown in the dual-slope, steel body system above, while adding the benefit of the rubber liner for increased impact and wear resistance.
- Rubber is 20 percent the density of steel, yet its ability to absorb impact is 400 percent higher.
- Rubber liners have shown better wear resistance over steel liners.
- Operators enjoy a better operating environment, due to lower impact loads and reduced noise levels.
Your Caterpillar Dealer can help you manage to target payload to maximize equipment use, ensure safe operation, increase productivity and lower cost-per-ton.
- Underloading increases costs due to lost payloads, underutilizes equipment, and increases cost-per-ton.
- Overloading causes excessive wear on vehicle components, such as brakes, tires and drive train, reducing component life and increasing maintenance costs and repairs.
Designed to work as an optimum pass/match system, the 777F is best sized to match the 990H Wheel Loader, with a 6 pass/match, and the 992G Wheel Loader, with 4 pass/match.
Caterpillar machines and systems are designed with safety as the first priority.
Caterpillar has been and continues to be proactive in developing machines that meet or exceed safety standards. Safety is an integral part of all machine and systems designs.Integral ROPS Cab
Resiliently mounted to the frame to reduce vibration and sound, the integral ROPS structure, which provides “five-sided protection” for the operator, is designed as an extension of the truck frame.Payload Guidelines
Safety is integral to maintaining the highest productivity in mining machine operation. The Caterpillar 10/10/20 Payload Guidelines ensures that steering and braking systems have sufficient capacity to perform.WAVS Camera (optional)
An optional rear vision camera system provides visibility to the rear of the machine through an LCD monitor in the cab. The monitor can be set to activate only when the truck is in reverse, and the display is equipped with a sensor to detect ambient light, which automatically brightens or dims the display.High Intensity Discharge (HID) Lights (optional)
Thirty-five Watt HID lights can replace the standard high beam 65 Watt Halogen lights. The powerful HID lights are almost two times brighter and 50 percent more efficient, improving night time visibility.Brake Systems
Four corner oil-cooled braking system provides excellent control in slippery conditions. The service brakes and retarding system are actuated by modulated hydraulic pressure, while secondary and parking brake functions are spring applied and hydraulic released. This reliable and durable system ensures braking in the event of complete hydraulic failure.Steering System
A twin, double-acting cylinder steering system is designed to deliver precise control under all loading and underfoot conditions. The steering hydraulic system is separate from the main hydraulic system to prevent cross-contamination and overheating.Engine Shutoff Switch
A secondary engine shutoff switch is located at ground level.Electrical System Disconnect
A battery disconnect switch, located directly above the front bumper, provides ground-level lockout of the electrical system.Ladder/Secondary Egress
A wide, stationary stairway allows easy access to and from the machine. The ladder on the left side of the machine permits secondary egress.A stairway lamp illuminates the cab access stairs and can be activated at ground level during entry and shut off with a switch in the cab.Standard Safety Features
- Slip resistant surfaces
- 75 mm (3 in) wide orange three-point operator restraint
- Heated, wide-angle mirrors
- Body raised indicator
- Guard rails
- Reverse neutralizer when dumping
- Low interior sound level
- Service platform level transmission, hoist and steering disable switch
- Service platform level starter disable switch
Caterpillar® dealers have what it takes to keep trucks productive.
Commitment Makes the Difference
Cat® dealers offer a wide range of solutions, services and products that help you lower costs, enhance productivity and manage your operation more efficiently. Support goes far beyond parts and service. From the time you select a piece of Cat equipment until the day you rebuild, trade or sell it, the support you get from your Cat dealer makes the difference that counts.Dealer Capability
Cat dealers provide the level of support you need, on a global scale. Dealer expert technicians have the knowledge, experience, training and tooling necessary to handle your repair and maintenance needs, when and where you need them.Product Support
Cat dealers believe superior products deserve superior support. When Cat products reach the field, they are supported by a worldwide network of parts distribution facilities, dealer service centers, and technical training facilities to keep your equipment up and running. Cat customers rely on prompt, dependable parts availability and expertise through our global dealer network, ready to meet your needs 24/7.Service Support
Every piece of Cat equipment is designed and built to provide maximum productivity and operating economy throughout its working life. Cat dealers offer a wide range of service plans that will maximize uptime and return on your investment, including:
- Preventive Maintenance Programs
- Diagnostic Programs, such as Scheduled Oil Sampling and Technical Analysis
- Rebuild and Reman Options
- Customer Support Agreements
Operating and maintenance costs are influenced by many application and site-specific factors, such as material density, loading position, payload, grades, speeds, haul road design and maintenance. To optimize total cost of ownership and productivity, your Cat dealer can provide you with a fundamental understanding of the effects application characteristics and operating techniques have on maintenance and operating costs.Operation
With today’s complex products, equipment operators must have a thorough understanding of machine systems and operating techniques to maximize efficiency and profitability. Your Cat dealer can arrange training programs to help operator’s improve productivity, decrease downtime, reduce operating costs, enhance safety, and improve return on the investment you make in Cat products.Technology Products
Cat dealers offer a range of advanced technology products, such as VIMS™ monitoring system and MineStar™ information management system. These products include radio data communications, machine monitoring and diagnostics, fleet management, and haul road maintenance software – all designed to improve fleet efficiency, increase productivity, and lower costs.www.cat.com
For more complete information on Cat products, dealer services, and industry solutions, visit us on the web at www.cat.com.